Privacy Policy

Last updated: November 3, 2025

At Hometown Workforce, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle information for both customers seeking home services and contractors registering their skills and availability through our AI-powered platform.

1. Information We Collect

• Personal details such as your name, email, phone number, and address.
• Information shared when logging in through Google or other third-party authentication methods.
• Location data (only with your permission) to suggest nearby professionals or jobs.
• Chat interactions and messages with our AI assistant, used to enhance recommendations and scheduling accuracy.
• Profile information for contractors: skills, service areas, hourly rates, and work schedules.

2. How We Use Your Data

• To connect homeowners with trusted local contractors.
• To train and improve our AI assistant's ability to recommend accurate services and pricing.
• To process bookings, send confirmations, and enable secure payments.
• To display relevant listings and maintain your professional profile visibility.
• To provide customer support and improve platform reliability.

3. Data Sharing & Security

We only share your data when necessary — for example, with verified contractors, payment processors, or logistics partners involved in your service request. Your data is protected with encryption, restricted access, and continuous monitoring to prevent unauthorized use.

4. Your Rights

You may request access, correction, or deletion of your data at any time. You can also permanently delete your account — including your chat history and listings — from the app's profile settings or by emailing us directly.

5. Contact Information

For privacy questions, requests, or concerns, please contact:

6. Updates to This Policy

We may revise this policy occasionally to reflect improvements or new legal requirements. When changes occur, we'll notify users through the app and update this page.